DEPARTMENT

Care

What does our Customer Care team do?

Customer Care is a crucial connection between Grubhub and our customers and partners. By actively listening and creating innovative solutions, we build trusted relationships and provide exceptional service that adapts to ever-changing needs.

The teams within the Care department include:

  • Customer Experience

  • Workforce Management

  • Process Improvement, Quality & Training

  • Business Insights

  • Outsource Partner Management

 

Grubhub Care Roles